The consultation work is not only for buildings. Carpet manufacturers use it too, alongside hotels, cruise lines, convention centers and larger commercial operators.
We also work with cleaning-equipment manufacturers, developing and testing new machines, chemistry and cleaning techniques before they reach the market. That is the same relationship that has four carpet mills sending us to inspect flooring claims: the people who make the product ask us what happens to it in a real building.
For a facility manager the practical benefit is narrow and specific. The method we recommend for your floor is the one the manufacturer actually specifies, and we will have used the equipment before we suggest you buy it.