MISTAKE #1: Choosing
a carpet cleaner based on equipment alone.
No question, your carpet
cleaner needs first-rate equipment. But he also needs something else –
employees who are skilled at operating that equipment. Many companies own hot-water
extractors, but few companies teach their employees how to use them properly. Just
like in any flied you need to keep up with your trade the carpet cleaning industries is no different. The Carpet manufactures
are always making new and better carpet made out many different types materials which take different procedures to clean them
properly Technology is always moving forward so should the carpet cleaning industry but few carpet cleaning companies are
even Certification by the (IICRC) and most Have never even taking a basic carpet cleaning course.
MISTAKE #2: Choosing
a carpet cleaner based on low price.
Low price could be a problem
in three ways: (1) low price can be the bait that attracts your phone call. But once the cleaner gets into your home, he pressures you into a much more expensive
job. (2) Low price can be for “single-process” cleaning. This usually
means that they are going to use cold water alone on your carpet and, you will need to pay extra for any chemicals use to
clean your carpet asks for “dual-process” cleaning instead, and I can almost guarantee you it will cost MUCH more. (3) Low price means the carpet cleaner has cheap equipment (perhaps even a unit they
rented from their local grocery store), which cannot match the cleaning performance of the superior machines designed to remove
the soil and contaminants, and leave the least amount residue behind.
MISTAKE #3: Choosing a carpet cleaner based
on a single telephone call.
Instead, invite the person
to your home this also allows the carpet cleaner to see the type of carpet you have, the level of soil, and Stains that need
special attention and will give you a proper estimate or a more accurate quotation. Then you’ll know exactly what the carpet cleaner recommends – and you won’t be the victim of high-pressure
tactics when the technician steps into your home.
MISTAKE #4: Choosing a carpet cleaner who doesn’t
offer a money-back guarantee.
Every carpet cleaning company
should be fully accountable for its work. And if you aren’t pleased with
the job in every way, you shouldn’t have to pay for it. Period.
MISTAKE #5: Choosing a carpet cleaner without getting
comments from his other clients.
Any carpet cleaner can say
anything about his past jobs. And, sadly, some of what he says may not be true. Make sure you ask for references or read comments from current customers so you can
depend on the carpet cleaner and his work.